Support the fact-based journalism you rely on with a donation to Marketplace today. Give Now!

Run into more customer service bots lately? Share your experience with Marketplace Tech.

Marketplace Staff Jan 14, 2022
Heard on:
Automated customer service has become more common amid the labor shortage. Tero Vesalainen/Getty Images

Run into more customer service bots lately? Share your experience with Marketplace Tech.

Marketplace Staff Jan 14, 2022
Heard on:
Automated customer service has become more common amid the labor shortage. Tero Vesalainen/Getty Images

With many businesses experiencing staffing shortages, customer service workers are often stretched thin. If you’ve had a recent experience where you ran into more bots or phone trees or automated services than you used to, we’d like to hear about it.

You can leave us a voicemail about your experience and what kind of tech was involved at 802-877-TECH between now and Jan. 21, 2022.

There’s a lot happening in the world.  Through it all, Marketplace is here for you. 

You rely on Marketplace to break down the world’s events and tell you how it affects you in a fact-based, approachable way. We rely on your financial support to keep making that possible. 

Your donation today powers the independent journalism that you rely on. For just $5/month, you can help sustain Marketplace so we can keep reporting on the things that matter to you.