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Kirsten Grind

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How “delivering happiness” failed Zappos CEO Tony Hsieh

by Kirsten Grind and Katherine Sayre
Mar 15, 2022
“It was his life’s mission, and it was ultimately his downfall,” write Kirsten Grind and Katherine Sayer in a new book.
In a new book, Wall Street Journal reporters Kirsten Grind and Katherine Sayer explore the life and legacy of famed entrepreneur and Zappos co-founder, Tony Hsieh. Above: Hsieh silhouetted as he delivers a keynote presentation in 2010.
Photo by Ethan Miller/Getty Images
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