Oct 30, 2023

It’s not just you. Self-checkouts are terrible.

Matthew Horwood/Getty Images

Be honest: Do you prefer self-checkout at stores or do you actually kinda dread them? Plus: the latest updates on the UAW strike.

Segments From this episode

The shortcomings of self-checkout

by David Brancaccio and Alex Schroeder

Oct 30, 2023

It's not saving retailers as much money as promised, says Amanda Mull of The Atlantic. And it doesn't always make customers' shopping trips easier.

Big retailers are finding that they often need to increase their staffing at self-checkout areas because of difficulties with the technology.

Christopher Furlong/Getty Images

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Music from the episode

CANDLEBURN Dorm Demo

The team

David Brancaccio Host

Leanna Byrne Host, BBC

Kelly Silvera Executive Producer

Meredith Garretson Morbey Senior Producer

Alex Schroeder Producer

Erika Soderstrom Producer

Ariana Rosas Producer

Nic Perez Director/Producer

Dylan Miettinen Digital Producer

Jesson Duller Media Producer

Brian Allison Technical Director

Nick Esposito Media Producer

James Graham Producer, BBC

Jo Critcher Producer, BBC

Naomi Rainey Producer, BBC

Lis Mahy Producer, BBC

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