Apr 27, 2017

04/27/2017: United CEO tells us he ‘messed up’

Justin Sullivan/Getty Images

United Airlines is rolling out a series of 10 changes to "improve customer experience" — a move that follows the forcible removal of a passenger on one of its flights. Among those changes: an offer of up to $10,000 to passengers if they give up their seat. CEO Oscar Munoz stopped by to discuss these new policies, regrets over his initial response to the dragging incident, and why the airline is still overbooking flights. Plus: a status update on reports that President Trump would withdraw the U.S. from the North American Free Trade Agreement.

Segments From this episode

United will now give passengers up to $10,000 to give up their seat

by David Brancaccio

Apr 27, 2017

CEO Oscar Munoz talks to us about what the airline did wrong and how it's moving forward.

United announced 10 changes it's making to its overselling and rebooking procedures.

Scott Olson/Getty Images

LISTEN

EMBED

As FDA pick nears confirmation, the agency grapples with nearly 1,000 vacancies

by Dan Gorenstein

Apr 27, 2017

A key Senate committee is expected to vote Thursday on the confirmation of Dr. Scott Gottlieb to head up the Food and Drug Administration. If confirmed, which is expected, one of the headaches Gottlieb will inherit on Day 1: filling as many as 1,000 vacancies at the agency. Filling some of those jobs could speed […]

LISTEN

EMBED

You can relabel Ivanka Trump's fashion line, but you can't hide it

by Aaron Schrank

Apr 27, 2017

The internet will tell.

Ivanka Trump's fashion line was pulled from some stores after the election amid a boycott of Trump-branded products. Above, her shoes are on clearance at the Century 21 department store in New York City.

Drew Angerer/Getty Images

LISTEN

EMBED

A Mexican movement pushes back against U.S. corn

by Annie Baxter

Apr 27, 2017

The 'No Maiz Gringo' campaign is putting pressure on Mexico's government to restrict imports of corn from the U.S.

Andrew Burton/Getty Images

LISTEN

EMBED

Mid-day Update

04/27/2017: United CEO Oscar Munoz on his 'awful choice of words'

by David Brancaccio

Apr 27, 2017

United Airlines is issuing a series of changes, including the possibility of $10,000 for passengers who shift flights, in response to the dragging incident earlier this month. CEO Oscar Munoz joined us to talk about the company's new policies and the "awful choice of words" in his initial apology. Afterwards, we'll look at a movement in Mexico to stop imports of U.S. corn, and then talk about the practice of brand relabeling.

LISTEN

EMBED

United Airlines is rolling out a series of 10 changes to “improve customer experience” — a move that follows the forcible removal of a passenger on one of its flights. Among those changes: an offer of up to $10,000 to passengers if they give up their seat. CEO Oscar Munoz stopped by to discuss these new policies, regrets over his initial response to the dragging incident, and why the airline is still overbooking flights. Plus: a status update on reports that President Trump would withdraw the U.S. from the North American Free Trade Agreement.

Latest Episodes From Our Shows

8:24 AM PST