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411 operator

My Analog Life

What it was like working as a 411 operator before the internet

by Sofia Terenzio
Jul 30, 2024
Lilith from Ventura, California, recalls what it was like working as an information operator in a time before the internet.
Lilith said she remembers sitting in a cubicle with headphones on and phone books in front of her as she waited for the calls to roll in.
Joe Raedle/Getty Images
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