Support the fact-based journalism you rely on with a donation to Marketplace today. Give Now!

Your student loan company just changed the terms of your agreement. What do you do next?

Sep 20, 2018
The Consumer Financial Protection Bureau helps you handle problems you’re having with a financial service or product. Here’s how that process works.
A poster of evidence is presented by then-U.S. Attorney for the Southern District of New York Preet Bharara during a press conference on May 7, 2013 in New York City.
John Moore/Getty Images