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AI chatbots

AI might not take your job after all

by Meghan McCarty Carino
Jan 22, 2024
MIT researchers estimate that artificial intelligence would be cost-effective in less than a quarter of the work it could technically do.
Nvidia, a chipmaker with sought-after AI products, has done well on Wall Street, but that doesn't mean AI will steal all our jobs. Above, Nvidia CEO Jensen Huang.
I-Hwa Cheng / AFP via Getty Images
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"The Store"

Testing out an AI-powered shopping assistant

by Ellen Rolfes
Jan 16, 2024
Retailers experiment with generative AI chatbots.
Seeking help from a generative AI chatbot to find a “sustainable cashmere sweater.”
Ellen Rolfes/Marketplace
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Who's better at my job, Chinese AI or me?

by Jennifer Pak
Dec 4, 2023
Makers of AI chatbots have promised it would change how we work. Our reporter put that theory to the test with China's Ernie Bot.
Baidu's AI chatbot, Ernie Bot, gives an error message on Aug. 31 in response to a question about a potential war over Taiwan. It reads, "Try another question."
Greg Baker/AFP via Getty Images
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One year later, how has ChatGPT changed the way we work?

by Meghan McCarty Carino
Nov 29, 2023
Researchers are finding that, in some ways, humans and artificial intelligence actually work well together.
Generative AI has been adopted by companies ranging from JPMorgan to Kahn Academy.
Leon Neal/Getty Images
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Are your company's cybersecurity trainings a waste of your time?

by Janet Nguyen
Oct 31, 2023
A lot of generic courses are outdated, experts say. Better solutions can cost tens of thousands of dollars, but some of the best advice is free.
Phishing scams are becoming better at going undetected thanks to AI.
xijian/Getty Images
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How to name your AI so humans will like it

by Matt Levin
Sep 20, 2023
A human name, like Anthropic's Claude? A helpful assistant, like Microsoft's Copilot? Nailing the right name for generative AI is a tricky branding exercise.
Ken Jennings, left, and Brad Rutter compete against IBM's AI computer, Watson, in a game of "Jeopardy." IBM's team also considered naming the computer Sherlock.
Ben Hider/Getty Images
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With modern chatbots, AI weirdness reaches new heights

by Kai Ryssdal and Maria Hollenhorst
Mar 23, 2023
Artificial intelligence researcher and blogger Janelle Shane explains modern chatbot behavior.
AI researcher and blogger Janelle Shane tried to convince ChatGPT to impersonate a squirrel. The results revealed some bugs in AI chatbots.
Chip Somodevilla/Getty Images
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As search engines race to incorporate ChatGPT technology, where does that leave digital advertisers?

by Matt Levin
Feb 7, 2023
Microsoft's latest version of Bing includes answers generated by ChatGPT tech. Here's what that could mean for sponsored links and content publishers.
Jason Redmond/AFP via Getty
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