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Stories Tagged as

Airline industry

Whether the problem is weather or staffing, refund rules apply to flight cancellations and delays

by Henry Epp
Sep 2, 2024
Federal rules require that if your flight is canceled, the airlines have to provide an automatic refund in your original payment form.
New DOT rules require airlines to automatically refund tickets for significantly delayed or canceled flights. In the first half of this year, cancellations were down slightly from 2023.
Mario Tama/Getty Images
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Activist investor says Southwest Airlines is underperforming

by Daniel Ackerman
Jun 10, 2024
The airline's had a bumpy ride since multitudes of passengers were stranded by bad weather and an aged computer system.
Brendan Smialowski/AFP via Getty Images
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New routes offer opportunity for budget airlines — and travelers

by Elizabeth Trovall
Feb 28, 2024
Vacation season is not far away. Fancy a direct flight from Philadelphia to Pittsburgh or Salt Lake City to Ontario, California?
Kevin Carter/Getty Images
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My Economy

He always wanted to be a pilot. Now he's training to become one.

by Sofia Terenzio
Dec 18, 2023
Adam Kephart of Poulsbo, Washington, went from government employee to coffee barista to flight instructor. His next stop:? airline pilot.
Becoming an airline pilot has been a childhood dream for Adam Kephart.
Courtesy Kephart
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Pilot shortage spurs six-figure bonus offers and poaching of personnel

by Meghan McCarty Carino
Nov 8, 2023
An American Airlines unit is offering $250,000 bonuses to attract pilots from freight and other carriers. FedEx, though, has a suplus.
Between a shrinking pool of trained pilots and early retirements during the pandemic, the pilot shortage has been years in the making.
Joe Raedle/Getty Images
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Americans don't just want to travel: they want to go abroad

by Mitchell Hartman
Aug 7, 2023
Trips from the U.S. to Europe especially are surging this summer. And that has consequences for domestic airlines—and airfares.
Rather than traveling domestically, Americans are choosing to fly abroad, especially to European countries.
Daniel Slim/AFP via Getty Images
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This summer's travel crowds are expected to be record-setting

by Henry Epp
May 22, 2023
AAA expects Americans will break the travel records they set the year before the pandemic started.
Travelers wait in long lines to speak with airline ticket agents in the United terminal at San Francisco International Airport.
Justin Sullivan/Getty Images
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Extra fees have conquered the airline industry. But there may be fewer going forward.

by Kristin Schwab
Feb 22, 2023
Customer and airlines like them better than higher airfares.
United Airlines moved recently to ease some of its fees after President Biden criticized the industry's fee practices in his State of the Union address.
Getty Images
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As travel picks up, airlines expect to turn their first profit since 2019

by Lily Jamali
Dec 8, 2022
Leisure travel, as opposed to business, is the source of most of the industry’s profits these days.
Before Covid, business travelers made up 50% or more of airline profits. But today, leisure travelers are the source of most of the industry’s profits, says travel industry expert Henry Harteveldt.
Sail Loeb/AFP via Getty Images
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Aviation, telecom again at odds over 5G

by Matt Levin
Nov 24, 2022
Airlines and manufacturers say they need more time to retrofit planes to prevent the cell technology from interfering with altimeters.
An airplane flies over a cellular tower disguised as a palm tree as it prepares to land at Los Angeles International Airport.
Patrick T. Fallon/AFP via Getty Images
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