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Stories Tagged as

Amazon

As Christmas looms, the shipping wars accelerate

by Meghan McCarty Carino
Dec 21, 2023
UPS and FedEx, not to mention Target and Walmart, are all racing to keep up with Amazon's same- or next- day shipping options because shoppers have become used to faster delivery times.
Amazon says more than half of Prime orders arrived same day or next day during the first half of this year in the 60 biggest U.S. metro areas.
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When Amazon comes to town, rural post offices struggle to keep up with deliveries

by Kai Ryssdal and Sofia Terenzio
Dec 11, 2023
When thousands of Amazon packages arrived overnight, it wreaked havoc on a post office in Bemidji, Minnesota.
Last year, the USPS lost $6.5 billion. Delivering for Amazon is a way the agency offsets its costs.
Daria Nipot/Getty Images
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Amazon makes a bigger bet on consumer appetite for grocery delivery

by Meghan McCarty Carino
Dec 8, 2023
In its bid for a bigger bite out of the $800 billion-a-year grocery market, the company is testing a new delivery subscription.
"Nobody makes money on (grocery delivery)," says Phil Lempert, editor of Supermarket Guru. "It's more of a way to build a relationship with people."
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Why isn't there an Amazon for real estate?

by Kai Ryssdal and Sarah Leeson
Nov 8, 2023
Despite the world going digital, homebuying is still a highly analog process. James Rodriquez of Insider discusses the quest for a superapp.
While the initial house hunt can be done online, arranging inspections, figuring out escrow and other tasks tend to be done in person, on the phone and on paper.
Shaun Curry/AFP via Getty Images
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FTC, 17 states file antitrust lawsuit against Amazon

by Associated Press
Sep 26, 2023
The Federal Trade Commission and more than a dozen U.S. states are alleging that Amazon used "its monopoly power" to inflate prices.
Ina Fassbender/AFP via Getty Images
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Amazon desperately seeks seasonal workers while other retailers hold back

by Kristin Schwab
Sep 20, 2023
That could mean that holiday hiring will be slower this season, says Andy Challenger of Challenger, Gray & Christmas.
Retailers are still figuring out how to staff warehouses and stores as consumers switch between shopping in person and online and using curbside pickup, says analyst Jessica Ramírez.
Michael M. Santiago/Getty Images
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Nielsen's agreement to use Amazon viewer data in football ratings is a first

by Elizabeth Trovall
Aug 24, 2023
Streaming services changed the way people watched TV. Now they're changing the way ratings agencies like Nielsen count viewers.
As streaming becomes an increasingly popular way to watch shows like "Thursday Night Football," it's changing the way ratings data is collected and shared with advertisers.
Cooper Neill/Getty Images
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Can AI product review summaries help us make better purchase decisions?

by Meghan McCarty Carino
Aug 17, 2023
Amazon is using the technology on its mobile app to synthesize stacks of user comments into one tidy paragraph. Do you buy the idea?
Amazon's new artificial intelligence-generated review system "is immediately going to be a target for sellers to manipulate," says marketing professor Brett Hollenbeck.
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Be prepared to navigate a maze to cancel that subscription

by Matt Levin
Jun 22, 2023
Behavioral economics helps explain why it's hard to unsubscribe.
The FTC alleges that Amazon intentionally complicated the cancellation process for Prime subscription service.
Justin Sullivan/Getty Images
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Big Tech's health care mergers raise antitrust questions

by David Brancaccio and Alex Schroeder
Mar 1, 2023
Amazon's acquisition of health care clinics represents new antitrust terrain for the Federal Trade Commission.
Amazon's the acquisition of health clinics run by One Medical has been approved by antitrust regulators, but similar deals may still face future scrutiny.
Ethan Miller/Getty Images
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