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Artificial intelligence

Zoom cashiers may signal a new era of digital offshoring and remote work

by Amy Scott and Sarah Leeson
May 27, 2024
With advancements in tech and AI, outsourcing looks different now.
Cashiers of the future may actually be taking your order from thousands of miles away.
Miguel Medina/AFP via Getty Images
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Google search has added an AI feature. Critics worry it's not all it's cracked up to be.

by Caleigh Wells
May 20, 2024
But Google says it's increased search usage.
A screenshot of Google's new AI-generated summary tool — and some radical self-honesty on its shortcomings.
Google
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National Debt

Commerce chief lays out blueprint for chip manufacturing in America

by Kai Ryssdal and Sarah Leeson
May 10, 2024
The supply chain is being built to reduce U.S. vulnerability and seize opportunities like artificial intelligence, Raimondo says.
Commerce Secretary Gina Raimondo discussed chips, China and jobs with Marketplace's Kai Ryssdal in Washington.
Nancy Farghalli/Marketplace
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Investors now get to see behind the scenes of newly public Reddit

by Elizabeth Trovall
May 7, 2024
Selling data to help train AI models is a big part of Reddit's plan to make money now that it's a public company.
Reddit went public on the New York Stock Exchange in March.
Spencer Platt/Getty Images
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Climate change is the focus in shared curriculum for business schools

by David Brancaccio and Alex Schroeder
Apr 30, 2024
"We can't really address the problem without engaging business at full scale," says Columbia Business School's Bruce Usher.
The Open Climate Curriculum is a free, shareable resource for educators to teach business students about the climate crisis.
John Moore/Getty Images
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Small businesses could see big gains by boosting productivity

by David Brancaccio and Alex Schroeder
Apr 25, 2024
And they can achieve that through better collaboration with companies big and small in their industries.
"Small businesses are, really, the backbone of the economy in so many ways," says McKinsey's Anu Madgavkar.
iStock/Getty Images Plus
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What can the dot-com bubble teach us about the future of AI?

by Matt Levin
Apr 18, 2024
In the 1990s, Wall Street was very enthusiastic about the internet — and lost a ton of money because of that enthusiasm.
The burgeoning field of artificial intelligence is often compared to the birth of the internet in the 1990s, when many tech companies did too much too quickly and collapsed.
Frederic J. Brown/AFP via Getty Images
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Filing your taxes this year may include more AI

by Meghan McCarty Carino
Apr 15, 2024
Tax software companies like Intuit and H&R Block are turning to generative artificial intelligence to give products an edge.
Intuit and H&R Block introduced dueling AI assistants late last year, but experts say they're not wholly reliable.
Justin Sullivan/Getty Images
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Job security and hiring in tech have plummeted. How much is AI to blame?

by Kristin Schwab and Sarah Leeson
Apr 1, 2024
Tech companies may have over hired in the pandemic. Now, AI and other economic forces are creating a shrink in the tech sector.
While the IT sector added more than 260,000 jobs in 2022, last year it grew by a mere 700 jobs, and that number is expected to shrink even more in 2024.
David Paul Morris/Getty Images
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For some job seekers, AI-powered "resume spammers" are a good fit

by Kai Ryssdal and Sofia Terenzio
Mar 28, 2024
These bots send out job applications in high volume for a fee. Reporter Aki Ito at Business Insider tried a few and reported the results.
"When I first started hearing about these services, I thought it was crazy," says Aki Ito, reporter at Business Insider. But based on what she learned, she'd consider using one in the future, she says.
Rawpixel/Getty Images
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