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Restaurant industry still struggles with staffing, consultant says

by Kristin Schwab and Sofia Terenzio

Sep 4, 2024

Restaurants across the U.S. have the same problems, says Alexis Percival. "There's been a bit of a reckoning" about how hard the work is.

Alexis Percival, once a restaurant owner, now works as a consultant in the industry. Her current project has brought her to Texas.

Phoebe Landrum Photography

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