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Delta Air Lines

Passengers' rights as software outage continues to disrupt flights

by Samantha Fields
Jul 23, 2024
The effects of Friday's CrowdStrike software outage rumble on but passengers have a right to some compensation if their plans were disrupted.
Thousands of flights have been delayed or canceled as a result of the CrowdStrike outage that started late last week.
Brandon Bell/Getty Images
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Passengers opting for more airline frills push carrier profits up

by Savannah Peters
Oct 12, 2023
After pandemic lockdowns, many passengers want to feel a little spoiled — and are paying good money for that.
After some tinkering, airlines seem to have figured out what travelers are willing to pay for premium economy seats. 
Brandon Bell/Getty Images
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COVID-19

Delta's putting its frequent flyer program up as collateral for a loan

by Justin Ho
Sep 14, 2020
The airline's SkyMiles program is worth millions every year.
A Delta Air Lines employee waits for passengers at an empty check-in counter at Ronald Reagan Washington National Airport in Arlington, Virginia.
Andrew Caballero-Reynolds/AFP via Getty Images
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