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Department of Transportation

Whether the problem is weather or staffing, refund rules apply to flight cancellations and delays

by Henry Epp
Sep 2, 2024
Federal rules require that if your flight is canceled, the airlines have to provide an automatic refund in your original payment form.
New DOT rules require airlines to automatically refund tickets for significantly delayed or canceled flights. In the first half of this year, cancellations were down slightly from 2023.
Mario Tama/Getty Images
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DOT plans to implement V2X technology raise privacy concerns

by Kimberly Adams
Aug 20, 2024
It's called "vehicle-to-everything" technology.
Under the Department of Transportation’s roadmap, V2X would be deployed at 40% of the country’s intersections by 2031.
Logan Cyrus/AFP via Getty Images
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Air travel wasn't always so miserable ... or so cheap

by Meghan McCarty Carino
Jun 4, 2024
In half a century we've gone from piano bars and bone china to cramped seats and $20 sandwiches.
Passengers sit in a model of an Air France Boeing 747 Jumbo Jet interior in 1966.
AFP via Getty Images
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How you could get compensated for future delays on Southwest

by Stephanie Hughes
Dec 19, 2023
The majority of the record fine levied this week by the U. S. Department of Transportation will go towards vouchers for passengers who are held up beginning April 30.
Starting April 30, if Southwest passengers arrive at their destination three or more hours late, they can request a voucher if the issues were caused by something under the airline’s control.
Brandon Bell/Getty Images
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A divide over how to heal a community divided by a highway

by Carly Berlin
Mar 17, 2023
A midcentury expressway tore through New Orleans' historic Black neighborhood of Tremé. A federal initiative wants to address that damage.
Amy Stelly, of the Claiborne Avenue Alliance Design Studio, in front of two expressway ramps. She lives in her childhood home near the interstate.
Carly Berlin
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Determined to woo customers, airlines offer more flexibility

by Lily Jamali
Aug 4, 2022
Southwest Airlines says it's getting rid of its one-year expiration date on flight credits. Analysts say more carriers may follow.
Mark Ralston/AFP via Getty Images
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COVID-19

How COVID-19 repurposed city streets

by Kai Ryssdal and Maria Hollenhorst
Sep 30, 2020
“If you ran a business, and you didn't update the way that you use your assets for 50 or 60 years, you'd probably be out of business,” said Seleta Reynolds, the general manager of the LA Department of Transportation.
People enjoy a newly added outdoor dining area created by the city partially blocking a main boulevard. “My big challenge now is, how do I make this permanent?” said Seleta Reynolds, the general manager of the LA Department of Transportation.
Chris Delmas/AFP via Getty Images
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DOT loosens rules for driverless trucks

by Erika Beras
Oct 5, 2018
The Department of Transportation said in its new autonomous vehicle guidelines Thursday that a human driver doesn’t necessarily have to be in the driver’s seat of a commercial motor vehicle. That means an artificial intelligence system could potentially drive a truck. What could this mean for the trucking industry? Click the audio player above to hear the […]
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Auto execs are at the White House to talk fuel rules

by Aaron Schrank
May 11, 2018
President Donald Trump has promised to roll back fuel efficiency rules, but there is still no firm decision. Click the audio player above to hear the full story. 
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States and cities that raise tolls and taxes may get a leg up for federal infrastructure money

by Jed Kim
Apr 27, 2018
What’s that old saying? You’ve got to spend money to make money? The U.S. Department of Transportation is trying a variant on that when it comes to funding road and bridge improvements. It’s tripled the amount of money in what’s known as the BUILD Transportation Discretionary Grant program to $1.5 billion. But part of the criteria for state […]
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