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California's fast-food workers got a big pay hike. Franchise owners say they're struggling.

Aug 19, 2024
The state's $20-an-hour mandate pressures some outlets to raise prices and risk turning away low-income customers.
Jaylene Loubet, a McDonald’s cashier and fast-food worker advocate, says the pay boost helps cover her family's expenses.
Megan Jamerson/KCRW

Why restaurants like no-tipping policies

Jul 5, 2016
For owners, it's a simple matter of economics.
Restaurants have begun experimenting with including tips, or gratuity, in the price of a meal listed on the menu.
Visual Hunt