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Frequent flyer miles

COVID-19

Airlines are tweaking frequent-flyer programs to keep customers loyal after lockdown

by Jack Stewart
May 5, 2020
The last thing airlines want is for customers who fly business class to opt for rival carriers.
Airlines haven't had to pay much attention to loyalty programs in recent years because demand for flying has been high. That's going to change.
Justin Sullivan/Getty Images
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Are airlines making more money from credit cards than from flying?

by Renata Sago
Apr 3, 2019
Delta Air Lines and American Express just renewed their credit-card partnership through 2019. By 2023, Delta expects to more than double its AmEx-generated revenue, to $7 billion annually. Delta is not alone — other major carriers are also racking up cash from credit-card deals. Are airlines now more in the credit-card business than in the business […]
A passenger checks in for a flight at the Delta Air Lines desk at O'Hare International Airport in Chicago, Illinois. Delta Air Lines recently beat Wall Street’s expectations reporting record first-quarter revenue.
Scott Olson/Getty Images
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