How does a $25 room service burger not make money?

Jun 3, 2013
New York’s biggest hotel is scrapping room service in August, cutting 55 jobs. What will its elimination mean for a hotel that charges $300 a night? An explanation on the economics of room service.

Is vacation rental site Airbnb illegal?

May 27, 2013
Last week a judge in New York ruled online vacation rental site Airbnb is violating laws against running illegal hotels.

Trip tips: Lodging, pocket money, traveling with pets

May 3, 2013
Lodging can quickly eat up your summer travel budget. Anne Banas of SmarterTravel.com shares her tips for redeeming hotel loyalty points, alternatives to traditional lodging, traveling with pets and keeping your money safe when going abroad.

Borgata hotel room gambling trains customers to go online

Mar 18, 2013
As states legalize online gambling, how does a casino hold on to customers? At the Borgata in Atlantic City, you can leave the casino floor and play the slots on a TV in your room.

Hilton CEO digs deep into foreign markets at Davos

Jan 24, 2013
Some of the attendees at Davos are there doing big business. And Hilton CEO Chris Nassetta has a free place to stay.

The art of checking in

Dec 20, 2012
Tips for your next hotel stay from a long-time hotelier.

Hacking hotel keycard locks, and the secret UN meeting that could change the Internet

Nov 28, 2012
Burglaries are popping up after a hacker showed off a vulnerability in keycard locks at hotels, and a UN meeting of the International Telecommunications Union next week could change the Internet as we know it.

For public good, not for profit.

Hotels and online travel sites sued for price fixing

Aug 21, 2012
Travel sites like Expedia and Travelocity are accused of fixing the price of hotel rooms with big chains like Hilton and Marriott.

Bees check in at the Waldorf

Aug 7, 2012
The Waldorf Astoria Hotel in New York is raising 300,000 bees on the roof. It's part of a plan to get younger guests buzzing.
Harvesting honey. The Waldorf Astoria Hotel in New York is raising 300,000 bees on the roof.  It's all part of a plan to get younger guests buzzing.
Photo courtesy of the Waldorf Astoria

Hotels urged to help fight sex trafficking

Apr 25, 2012
The Justice Department wants to crack down on human trafficking. One anti-sex trafficking group says hotels are a good place to start.