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In-person shopping

Big box stores go big on renovations to tempt shoppers

by Kristin Schwab
Nov 7, 2023
They're trying to stay ahead of what customers, now used to online convenience and speed, expect from a retailer.
Endless aisles are Walmart’s strength — but also its weakness.
Joe Raedle/Getty Images
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Industry shakeup signals change for grocery delivery

by Kristin Schwab
Jun 1, 2022
More people have gone back to shopping in person, but some pandemic behaviors have stuck.
A distribution center for Buyk, a grocery delivery app, in New York. Inflation and comfort with in-person shopping are hurting delivery services.
Spencer Platt/Getty Images
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People are clothes shopping in person again, and small businesses want to be ready

by Stephanie Hughes
Mar 14, 2022
In-store purchases of clothes and accessories rose 21.9% from last year. Small businesses stand to benefit if they can attract once-cautious shoppers.
Jill Lindsey said she received two federal loans totaling $86,000 to keep her eponymous Brooklyn boutique open during the pandemic.
Stephanie Hughes/Marketplace
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