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Industrialization

Did department stores train people to be difficult customers?

by Reema Khrais and Anais Amin
Aug 13, 2021
Amanda Mull, a staff writer at The Atlantic, argues that department stores had a hand in building class consciousness.
Customers shop at Macys department store in New York on Black Friday, Nov. 27, 2020.
Kena Betancur/AFP via Getty Images
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