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Albuquerque's hot-air balloon festival is the busiest time of year for these innkeepers

Oct 14, 2024
"We tend to be full until we're well through the Balloon Fiesta," says Steve Hiatt, who with his wife, Kathy, owns Bottger Mansion.
"We have to determine what our rates for rooms for Balloon Fiesta are going to be a year in advance," says Kathy Hiatt, who owns the Bottger Mansion bed and breakfast, above, with her husband, Steve.
Courtesy Kathy and Steve Hiatt

Bed-and-breakfast is "a labor of love" for Washington owner

Sep 2, 2024
Chef-turned-innkeeper Amanda Zimlich cooks breakfast and does all the housekeeping at Otter's Pond B&B on Orcas Island.
Amanda Zimlich installed heat pumps at Otter’s Pond B&B, above, and hopes to add solar panels.
Courtesy Amanda Zimlich

At a historic Buffalo, NY, inn, fair wages mean there's no such thing as a labor shortage

Nov 1, 2022
Joseph Lettieri, co-owner and operator of InnBuffalo off Elmwood, almost sold the hotel in 2020. Now, it's the busiest it's ever been.
InnBuffalo Off Elmwood co-owner Joseph Lettieri said business is the busiest it's ever been.
Courtesy Ellen Carlstrom