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Customers must spend more for free shipping

Oct 22, 2014
Online retailers raise average cost of qualifying for service.

Why retailers still bother to print catalogs

May 14, 2014
Thought online retail would've killed off catalogs by now? Not so fast.

Returns help retailers play for keeps

Dec 25, 2013
No retailers like returns. But they generate a lot of data, that retailers are starting to use to make purchases stick.
Moving product at the Amazon Swansea fulfillment center in Swansea, Wales
Matt Cardy/Getty Images

How old is 'too old' to lead a tech company?

May 10, 2013
The founder of Chinese online retail giant Alibaba is resigning at the age of 48. Why? He says he's too old for the job.
Alibaba Founder Jack Ma.
Natalie Behring/Alibaba via Getty Images

Staples shifts strategy to selling more products online

Sep 26, 2012
The office-supply chain will close dozens of stores in the U.S. and Europe and increase its selling online and through mobile apps.

Stealthy Silk Road website flying high

Aug 28, 2012
The secretive online marketplace works just like eBay or Amazon. The only difference is that its merchandise is illegal, and all of its users are anonymous.

For public good, not for profit.

Retailers want online Memorial Day shoppers

May 28, 2012
You've heard of Cyber Monday in November. Well, retailers now want an online holiday for Memorial Day.

Searching search engines for the sound of music

Feb 23, 2012
X5 is a giant in digital classical music. And it got there by scouring the Internet to find out what you're looking for, then building it.

Amazon gets physical to boost online sales

Feb 6, 2012
Online retailer Amazon plans to build five new warehouses in three states to cut delivery times, in the hope of boosting sales.