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Why Fry's Electronics was more than a store to many

Feb 26, 2021
The ailing tech store closed this week, devastating longtime fans.
"It was this magical wonderland where pretty much everything with a power cord was on sale," said Parker Hall, a product reviewer for Wired.
David McNew/Newsmakers

Post-Christmas sales expected to disappoint retailers

Dec 25, 2020
Shops and malls could use a boost, but experts say that's not likely this year.
David Dee Delgado/Getty Images

Has 2020's spike in support for Black-owned business carried through to the holidays?

Dec 24, 2020
The pandemic has been hard on Black-owned businesses.
Courtesy Tiffany Griffin

Retailers have to figure out how to handle all our online returns

Dec 14, 2020
One challenge for those managing "reverse logistics"? Not enough room to store everything we want to send back, one study says.
Packages are processed at a U.S. Postal Service distribution center in Oakland, California.
Justin Sullivan/Getty Images

How a Seattle retailer hopes to navigate an uncertain holiday season

Dec 3, 2020
Sales estimates are all over the place. Small business owners are hoping to ride out the uncertainty.
 Tom Butcher, right, and Cindy Reichel, left, co-owners of Patchwerks in Seattle. The four-year-old store and online business specializes in synthesizers and other electronic music instruments.
Image provided by Tom Butcher

How small stores are cutting through the noise from the big-box stores this season

Nov 26, 2020
Personal touches, virtual community events and free shipping can go a long way.
Gabriel Bouys/AFP via Getty Images

For retailers this year, a holiday decorating dilemma

Nov 24, 2020
Go big with displays even though COVID is reducing foot traffic? Or dial back the decorations and shore up e-commerce?
A festive window display at Macy's Herald Square in New York on Thursday. Will retailers direct more resources to e-commerce this holiday season?
Eugene Gologursky/Getty Images for Macy's

For public good, not for profit.

Cardboard boxes in high demand this holiday season

Nov 16, 2020
Online sales are expected to surge this year because of the pandemic. And that means retailers need a lot more boxes.
A postal worker monitors packages at a processing and distribution center in April in Oakland, California.
Justin Sullivan/Getty Images

Ahead of the holidays, retailers compete on store safety

Nov 12, 2020
Because, yes, the pandemic is still raging, and a lot of customers are still hesitant to go shopping.
Signs are placed to direct traffic inside the Westfield Santa Anita shopping mall in Arcadia, California, in October.
Frederic J. Brown/AFP via Getty Images

How a new shop owner is navigating the pandemic

Oct 9, 2020
After opening her children's clothing store in May, this first-time entrepreneur is seeing a profit. Now if she can just figure out why her customers shop when they do.
Maris Johansson, above, has hired her first employee for her shop, Broomtail, in Denver.
Credit: Joslyn Griffin