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Retailers rethink physical stores as online shopping grows

Dec 19, 2017
Retailers are shrinking stores and making them more interactive to make them more attractive to customers.
Nordstrom Local opened in Oct. on Melrose Place in West Hollywood, California. 
Courtesy of Nordstrom

Holiday catalogs boost online sales

Dec 12, 2017
Most of us do our holiday shopping online, but those catalogs keep coming. That’s because stores see a role for the glossy catalogs. Click the above audio player to hear the full story.

Despite high interest rates, people still sign up for department credit cards

Dec 11, 2017
Department store credit cards, which tend to have high interest rates, have fallen out of fashion. But for some with bad credit, they are the only option.
Credit cards are pictured, on February 5, 2013 in Rennes, western France.
DAMIEN MEYER/AFP/Getty Images

Is 18 to 34 still the most coveted demographic?

Dec 8, 2017
Our reporter confronts his fears of aging out of the most valuable advertising demographic.
Mike Hewitt / Getty Images

What happens when a town loses its only grocery store?

Dec 6, 2017
You may think of food deserts as an urban phenomenon. But they exist in rural towns too.
Chip Somodevilla/Getty Images

Claire’s looks for some sparkle in its third-quarter earnings

Dec 6, 2017
A drop in mall foot traffic has the retailer on the ropes.
 People pass a Claire's store on January 12, 2010 in the Hollywood community of Los Angeles, California. 
David McNew/Getty Images

Big Lots reports earnings as stores get a makeover

Dec 1, 2017
There’s competition for shoppers who want a greater variety of cheaply priced goods.

For public good, not for profit.

Sears’ strategy: Everything on sale, all month

Nov 24, 2017
The holiday season is here, and for Americans, it’s all about sales. One company in particular has an unusual strategy this year. Sears Holdings began sales on Nov. 1, and it’s offering discounts on everything in its Sears and Kmart stores. Click the above audio player to hear the full story.

Online shoppers can't escape all the holiday crowds

Nov 23, 2017
According to the latest holiday shopping survey from Deloitte, 91 percent of the people who said they’d be shopping this holiday weekend are going to do at least some of it online. These online shoppers skip the crowds at the brick-mortar stores, but they still experience delays and frustration when the online retail sites can’t […]