Stories Tagged as
Return fees
It's returns season, and retailers are feeling it
Dec 27, 2023
The National Retail Federation says Americans returned $743 billion in merchandise so far this year.
Faced with an onslaught of returns, retailers are telling shoppers: "Just keep it."
by
Henry Epp
Dec 1, 2023
“Returnless refunds” or “keep it" return policies have now been adopted by more than half of major retailers, according to a new survey.
Return fees are happening because retailers are hurting
Jun 9, 2022
Americans sent back $760 billion worth of stuff last year. Now higher shipping costs and rising returns are hurting companies' bottom lines.