Tricks of the TradeTrump's Second TermMy EconomyI've Always Wondered ...

Loading...

0:00
0% played
Support the fact-based journalism you rely on with a donation to Marketplace today. Give Now!
Stories Tagged as

Return policy

It's returns season, and retailers are feeling it

by Kristin Schwab
Dec 27, 2023
The National Retail Federation says Americans returned $743 billion in merchandise so far this year.
SDI Productions/Getty Images
ListenLISTEN
HTML EMBED:
COPY
EMBED EMBED
Share Now on:
SHARE
Subscribe Using:
SUBSCRIBE SUBSCRIBE

Retailers grapple with returns as online sales surge

by Kristin Schwab
Dec 29, 2021
Optoro, which manages returns for Target and Ikea, says consumers will send back $120 billion worth of goods this season.
Consumers will return $120 billion worth of products between Thanksgiving and the end of January, according to Optoro. Above, a UPS package handler loads a truck.
Jon Cherry via Getty Images
ListenLISTEN
HTML EMBED:
COPY
EMBED EMBED
Share Now on:
SHARE
Subscribe Using:
SUBSCRIBE SUBSCRIBE
I've Always Wondered ...

Flexible return policies can lead to fewer returns

by Andy Uhler
Dec 22, 2016
Customers associate the quality of a return policy with the quality of the store
Shoppers at Target in Los Angeles. 
MARK RALSTON/AFP/Getty Images
ListenLISTEN
HTML EMBED:
COPY
EMBED EMBED
Share Now on:
SHARE
Subscribe Using:
SUBSCRIBE SUBSCRIBE