Stories Tagged as
Return policy
It's returns season, and retailers are feeling it
Dec 27, 2023
The National Retail Federation says Americans returned $743 billion in merchandise so far this year.
Retailers grapple with returns as online sales surge
Dec 29, 2021
Optoro, which manages returns for Target and Ikea, says consumers will send back $120 billion worth of goods this season.
Flexible return policies can lead to fewer returns
by
Andy Uhler
Dec 22, 2016
Customers associate the quality of a return policy with the quality of the store