Shopping

Customers associate the quality of a return policy with the quality of the store

Manhattan department stores update window displays to lace nostalgia with attitude.

Many department stores no longer offer free gift wrapping services because it isn't cost effective.

Customers want green — and not just the color.

There are five Saturdays in December this year. Why is that significant? You get an extra day for last-minute shopping. But if the holiday sales season feels extra-long this year, it’s not just because of the calendar. Stores are offering deals earlier. But is that sustainable? Click the above audio player to hear the full […]

The market for winter clothing is shrinking, but manufacturers haven’t acted.

The day is designed to get your mind off buying and onto donating.

Is Trump's red hat ornament: naughty or nice?

Heading to your Black Friday shopping destination? You’re probably prepared for a crowded, frantic and stressful time. Wouldn’t skipping the mall be nice? Chinese retail giant Alibaba recently used virtual reality to allow Chinese shoppers to buy items within stores across the world, including Macy’s and Target. But how soon will we see it here?  […]

JCPenney's CEO was tasked with making the department store profitable again. He says they will be soon.