How Toys R Us workers got the retailer's private equity owners to pay severance

Nov 23, 2018
The private equity firms Bain and KKR announced this week that they will contribute $20 million to a compensation fund for former employees of Toys R Us. The retailer filed for Chapter 11 bankruptcy in September 2017, laying off tens of thousands of workers without severance packages. And for months, those former employees have been […]
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Why retailers love it when you order online and pickup in store

Nov 23, 2018
Big box and department stores have invested heavily on making it easy for customers to pick up stuff they order online at the store. That’s because research shows that most of those pick-ups actually become shopping trips, where the customer buys more than just what was in the online cart. That’s a growing Black Friday […]
Visitors check HTC mobile phones on the second day of the event at the Fira Gran Via Complex on day 2 of the Mobile World Congress on February 23, 2016 in Barcelona, Spain.
David Ramos/Getty Images

Feeling pressured? Americans pushed to overspend this holiday season

Nov 20, 2018
New survey finds nearly half of Americans feel pressured to overspend on gifts.
Sean Gallup/Getty Images

How the day after Thanksgiving came to be known as Black Friday

Nov 19, 2018
This Friday, the Friday after Thanksgiving, is ubiquitously referred to as “Black Friday” by retailers, consumers and the media. We wondered: What does the term mean? And where’d it come from? Click the audio player above to hear the full story. 
The 24th of September 1869: Panic on 'Black Friday' in the New York Gold Room.
Photo by Three Lions/Getty Images

Weathering the hard times by selling chocolate

Nov 15, 2018
"People don't stop buying a few small luxuries" in a recession, one couple found.
Two holiday-themed chocolates from Dean's Sweets, Kristin Thalheimer Bingham's store in Portland, Maine.
Melissa Mullen

Attention holiday shoppers! Deals are pretty much everywhere

Nov 15, 2018
Why is your in-box already overflowing with sale alerts and discount codes?
People walk past a shop advertising 'Black Friday' discounts.
Rob Stothard/Getty Images

For public good, not for profit.

A Macy's sign is seen on a Macy's store at CityPlace after reports indicate that it is one of 68 stores that the company plans on closing on January 5, 2017 in West Palm Beach, Florida.
Joe Raedle/Getty Images

U.K. towns turn to criers to boost downtown fortunes

Oct 29, 2018
Salisbury looks to regain "people’s trust and confidence" after nerve agent attack damages its economy.
Salisbury's town crier, Jef Hutchby.
Courtesy: Salisbury Town Council

U.K. towns turn to criers to boost downtown fortunes

Oct 29, 2018
Salisbury looks to regain "people’s trust and confidence" after nerve agent attack damages its economy.
Salisbury's town crier, Jef Hutchby.
Courtesy: Salisbury Town Council