Companies have our data. Why do they keep asking if we like them?

Sep 11, 2024
Constant requests for feedback can provide useful info for firms. But there are alternatives to overdoing it and annoying customers.
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The impact of survey fatigue on key economic indicators

Mar 7, 2023
Response rates to The Bureau of Labor Statistics' JOLTS report are continuing to waver according to Bloomberg reporter, Reade Pickert.
Survey fatigue is impacting response rates to important economic data surveys.
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Work is a big part of what's making us unhappy, Gallup CEO says

Sep 27, 2022
Jon Clifton weighs in on workplace engagement, global unhappiness and why it's sometimes a good thing when polls confirm conventional wisdom.
"We spend so much of our lives at work," says Gallup CEO Jon Clifton. "There's one analysis that says it's 115,000 hours — which is 13 years of a person's life."
Andrew Caballero-Reynolds/AFP via Getty Images

Who thinks we're in for a recession? CFOs, a survey says

Dec 14, 2018
Duke University poll finds almost half think a slowdown will hit within a year
A board shows stock numbers on the floor of the New York Stock Exchange on Dec. 07.
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Millennials believe more money is the way to improve public education

Oct 23, 2018
"They choose increasing school funding, investing in neighborhood schools [and] providing teachers with increased pay. Those are their priorities."
Students walk near Royce Hall on the campus of UCLA on April 23, 2012 in Los Angeles, Calif.
Kevork Djansezian/Getty Images

Millennials believe more money is the way to improve public education

Oct 23, 2018
"They choose increasing school funding, investing in neighborhood schools [and] providing teachers with increased pay. Those are their priorities."
Students walk near Royce Hall on the campus of UCLA on April 23, 2012 in Los Angeles, Calif.
Kevork Djansezian/Getty Images

We have one man to thank for customer satisfaction surveys

Jun 8, 2016
Even he is getting sick of them

For public good, not for profit.

Consumers cheer up as economy improves

Jun 12, 2015
Consumers, heartened by more secure jobs and fatter paychecks, are starting to spend.

Survey says: Guilty of not filling out your survey

Jun 24, 2014
Commentator Beth Teitell says sometimes she feels guilty for not filling them out.

Consumer confidence vs. consumer sentiment

Aug 28, 2012
Sr. Producer Paddy Hirsch explains the difference between consumer confidence and consumer sentiment.
Shoppers walk down the Third Street Promenade outdoor shopping mall in Santa Monica, Calif.
Kevork Djansezian/Getty Images