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Companies have our data. Why do they keep asking if we like them?

Sep 11, 2024
Constant requests for feedback can provide useful info for firms. But there are alternatives to overdoing it and annoying customers.
Sean Gallup/Getty Images

A new company is trying to get between your bank and your financial apps

May 16, 2019
Fidelity's parent company is trying to give customers a little more control over what data the apps can retrieve.
Many people enjoy the flexibility of working from home, but are they home?
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Big Tech is prepping for California's tough new privacy law

Apr 18, 2019
While some are planning for compliance, others keep fighting to weaken it.
Leon Neal/Getty Images
Philippe Huguen/AFP/Getty Images

Treasury intervention could give more help to data breach victims

Aug 2, 2018
This week, the Treasury Department issued recommendations to protect consumers from big data breaches, like the ones we’ve seen at Equifax and Target. Among the Treasury Department’s recommendations: creating a national standard for handling the aftermath of data breaches. Click the audio player above to hear the full story. 
Visual Content

That emoji you just tweeted could determine the next ad you see

Feb 16, 2018
Cashing in on smiley faces ... or animals, vegetables, dancers...
Since 2016, Twitter has partnered with ad agencies to target people based on their emoji use.
MIGUEL MEDINA/AFP/Getty Images

Tech in retail, from the good to the gimmicky

Nov 21, 2017
Retailers are using technology to attract more customers into their stores.
Shoppers walk among the Christmas lights in a mall.
Christopher Furlong/Getty Images

For public good, not for profit.

Your online privacy may soon come with a price tag

Mar 29, 2017
VPN providers are eyeing ways to make you feel more secure, for a fee.

African-Americans paying higher auto insurance rates

Nov 18, 2015
A new report illuminates serious problems with auto insurance premiums that the CFA is urging legislators and regulators to address.

Uber's data makes a creepy point about the company

Nov 18, 2014
A 2012 blog post from Uber's data team tracked post-one-night-stand rides.