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Will converting hotels into apartments ease the affordable housing shortage?

Oct 14, 2024
The renovations necessary to convert hotels into apartments are often cheaper and faster than those needed to convert office buildings.
The Whitelaw Hotel, which historically welcomed Black travelers in Washington, D.C., is now an apartment building.
Michael A. McCoy/For The Washington Post via Getty Images

Striking hotel workers want a return to daily room cleaning

Sep 3, 2024
During the pandemic, some hotels cut back on services like housekeeping. Workers on strike say it’s time to bring them back.
Union workers for several major hotel chains are striking for better working conditions and hours.
Justin Sullivan/Getty Images

Lots of people are traveling this summer, but some hotels see lower occupancy

Aug 12, 2024
Higher-income travelers have splashed out, but people with lower incomes have reined in spending because of rising prices.
TSA screenings have hit record highs this summer. Where is everyone traveling to?
Scott Olson/Getty Images

Airbnb introduces fee for properties booked in a different currency

Feb 13, 2024
The move is part of the company's push to expand internationally. Critics says add-on fees hurt their budget.
With a new fee for properties booked in a different currency, Airbnb charges up to 16.5% for “guest services.”
Yuriko Nakao/Getty Images

What drove the strong growth in GDP at the end of 2023? Consumer spending.

Jan 25, 2024
Nostalgia, cold weather and an uptick in business travel have been good news for three Baltimore businesses.
The bump in GDP reflects increased consumer spending on goods and services.
LumiNola/Getty Images

Smaller, independent hotels in Europe find it harder to bounce back from the pandemic

Oct 6, 2023
While 77% of European hotels are independently owned, they've struggled to rebound from the pandemic as easily as larger hotel chains.
The lobby of a luxury hotel in southwestern France.
Franck Fife/AFP via Getty Images

Hotels get creative as the hospitality labor market remains tight

Sep 4, 2023
Employment in the field is slowly growing, but some companies are highlighting their role in the community to attract workers.
One of the bars at San Diego's LaFayette Hotel and Club. The hotel rushed to staff up before its grand opening and was able to hire 140 workers.
Courtesy the LaFayette Hotel

For public good, not for profit.

Hotels and restaurants have had trouble hiring, so they innovated

Jul 17, 2023
That’s meant automating some tasks once done by humans and thinking carefully about the humans they do hire.
After two summers of worker shortages on Cape Cod, some restaurant and hotel owners have become more efficient, "enabling them to operate with a smaller staff,” the Beige Book says.
Tim Graham/Getty Images

At a historic Buffalo, NY, inn, fair wages mean there's no such thing as a labor shortage

Nov 1, 2022
Joseph Lettieri, co-owner and operator of InnBuffalo off Elmwood, almost sold the hotel in 2020. Now, it's the busiest it's ever been.
InnBuffalo Off Elmwood co-owner Joseph Lettieri said business is the busiest it's ever been.
Courtesy Ellen Carlstrom

Rebooting a multibillion-dollar business after tens of thousands of layoffs

Nov 1, 2022
Jerry and Lou Jacobs, co-CEOs of global hospitality company Delaware North, say inflation is a bigger concern than labor right now.
Jerry, left, and Lou Jacobs are co-CEOs of Buffalo-based company Delaware North. Inflation requires the business to be agile and flexible, Lou Jacobs says.
Brandon Watson