Companies could start using AI to boost worker productivity
The AI revolution is underway, and as with basically every new technology, businesses are finding ways to leverage it to boost worker productivity. We chat with Marketplace senior economics contributor Chris Farrell about the implications of a recent study that showed a marked increase in productivity among call center workers who used chatbots to interact with customers. And, some mid-sized banks in California and Arizona are seeing stock price jitters following the collapse of First Republic Bank — we look into what's likely behind the volatility.
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The team
David Brancaccio
Host
Leanna Byrne
Host, BBC
Kelly Silvera
Executive Producer
Meredith Garretson Morbey
Senior Producer
Alex Schroeder
Producer
Erika Soderstrom
Producer
Ariana Rosas
Producer
Jarrett Dang
Digital Producer (gone fishing)
Jesson Duller
Media Producer
Brian Allison
Technical Director
Nick Esposito
Media Producer
James Graham
Producer, BBC
Jo Critcher
Producer, BBC
Olie D'Albertanson
Producer, BBC